Zammad

Open-source helpdesk that centralizes customer communications across channels.

PlatformWebAccount requiredfreemiumglobal

An open-source, self-hosted helpdesk platform, Zammad centralizes customer communications across email, social and other channels to keep support data on premises and avoid per-agent proprietary pricing. It is aimed at support teams, small-to-medium businesses and agencies that need multichannel ticketing and centralized records rather than a live-chat-only solution.

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