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Userplane

Screen recordings with console logs, network requests, and session data so support resolves tickets faster

WebEmergingPaid to trymvpsubscriptionglobal
Userplane preview

A web app that captures one-click screen recordings combined with console errors, network requests, user steps, and session traces, delivering a video with technical context and automatic redaction of sensitive data. It addresses slow ticket resolution caused by missing diagnostic details and repeated follow-up, and is designed for customer support teams and support engineers at SaaS companies using Intercom, with recordings available inside Intercom.

Categories
Customer supportDeveloper toolsDebugging

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