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Trengo

Omnichannel customer engagement platform uniting WhatsApp, email, chat, social and voice into one shared inbox.

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An omnichannel customer engagement platform that brings WhatsApp, email, web chat, social and voice into a single shared inbox, with AI agents that provide 24/7 multilingual handling and automated resolution of many repetitive queries. Designed for e-commerce, hospitality, travel, finance, automotive, education, and sales or support teams, it aims to reduce tab switching and lost conversations and connects with systems like Shopify and Lightspeed to keep customer information in sync.

Categories
Omnichannel inboxCustomer engagementAI customer serviceWhatsApp BusinessIntegrations

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