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Tercela

Open-source, self-hosted omnichannel platform for managing WhatsApp and other customer conversations.

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Tercela preview

Tercela is an open-source, self-hosted platform for managing customer conversations from a single dashboard, with WhatsApp Cloud API integration as its main channel today. It offers a real-time omnichannel inbox, a centralized contact database, and the ability to route conversations to specific team members. It's aimed at small teams and developers who want to run their own customer-messaging backend rather than pay for a hosted inbox tool.

Categories
helpdeskomnichannel inboxWhatsApp business tools

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