Telegram Helpdesk Bot for Jira

Telegram bot that lets users file support issues that are created and tracked as Jira tickets.

Servicefree

This Telegram bot lets users report a problem through a guided chat flow, collecting category, description, screenshots, and contact info, and automatically creates the corresponding issue in Jira Server. It notifies the user in Telegram as the ticket's status changes and delivers the final resolution comment once the issue is marked done, with bilingual English/Russian support. It's aimed at teams already using Jira Server who want a simple Telegram-based way for users to submit and track support requests.

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