Tech Support Bot for Google Chat

IT helpdesk ticketing bot inside Google Chat with Gemini AI, built for schools on Google Workspace.

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Tech Support Bot is a Google Workspace Add-on that turns Google Chat into an IT helpdesk, letting users open a support ticket through a card-based interface and letting staff track, assign, and update tickets from a shared dashboard. It uses Gemini AI to analyze photos of issues and suggest responses, and stores all data in Google Sheets. It's built for schools and small organizations already running Google Workspace that want ticketing without a separate platform.

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