MetaWhatsApp for FreeScout

FreeScout module connecting WhatsApp Business to the Meta Cloud API directly, without paid gateways.

Pluginfree

MetaWhatsApp is a self-hosted module for the FreeScout helpdesk that adds WhatsApp Business as a native support channel, connecting directly to Meta's Cloud API with the team's own credentials. It handles media, message templates, and connection health monitoring, avoiding paid third-party WhatsApp gateways. It's built for support teams already running FreeScout who want WhatsApp conversations handled alongside their other channels.

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Problem & pain-point mapping
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Trust & credibility signals

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