Keeping

Turns a shared Gmail inbox into a team help desk

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Keeping turns a shared Gmail inbox into a team help desk, converting customer emails into trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk features like templates, workflow automations, SLAs, and CSAT surveys without requiring the team to leave Gmail for a separate support app.

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Full match profile

Behind the summary, Matchbox keeps a richer profile of Keeping - the signals our matcher actually reads to decide when to surface it. It stays private; claim the listing to see and control it.

Problem & pain-point mapping
Who we surface it to (audience fit)
What it's a strong alternative to
Trust & credibility signals

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