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FreeKefu
Open-source customer service system with call center, ticketing, and online chat, in Java and Vue.
Webfreemiumglobal
FreeKefu is a customer service system combining a call center with IVR and intelligent routing, live chat, and ticketing, with large-language-model-powered voice bots aimed at modernizing older call-center technology. It is for businesses and call centers, including large enterprise deployments, that want an open-source alternative to proprietary call-center platforms like Cisco or Avaya.
Categories
customer servicecall centerhelpdesk
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