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ForumDesk

Self-hosted Telegram support bot that gives each customer chat its own forum-topic workspace.

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ForumDesk preview

ForumDesk is a self-hosted customer support gateway written in Go that connects Telegram private chats and a website live-chat widget into a single support group, giving each customer their own forum topic for staff to collaborate in. It supports two-way message syncing, edits, deletes, and quoted replies, plus controls over which staff messages are visible to the customer. It's built for small teams running their own Docker deployment rather than a hosted platform.

Categories
helpdesklive chatTelegram support tools

Full match profile

Behind the summary, Matchbox keeps a richer profile of ForumDesk - the signals our matcher actually reads to decide when to surface it. It stays private; claim the listing to see and control it.

  • Problem & pain-point mapping
  • Who we surface it to (audience fit)
  • What it's a strong alternative to
  • Trust & credibility signals

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