Flidget

Detects users drifting toward cancellation and captures the real reason when they do

PlatformWebfreemiumglobal

This platform detects when users are drifting toward cancellation by scoring each SaaS account as Healthy, Risky, or Drifting from product activity and surfacing plain-language signals for teams to act. Flidget opens a short on-page chat when someone clicks cancel to capture the real reason and tags responses in a single dashboard; it installs with one npm install and is designed for SaaS founders and product teams seeking earlier warning and real-time exit feedback.

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Problem & pain-point mapping
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