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Basjoo

Self-hosted AI customer support platform with RAG knowledge base and chat widget.

Webfree

Basjoo is a self-hosted, open-source AI customer-support platform that pairs a RAG knowledge base with an embeddable website chat widget. Teams upload documents and URLs, connect an LLM provider of their choice, and let the AI answer visitor questions, with an admin dashboard for live session monitoring and human takeover when needed. It targets teams who want to self-host AI support instead of using a hosted SaaS.

Categories
customer supportAIlive chat

Full match profile

Behind the summary, Matchbox keeps a richer profile of Basjoo - the signals our matcher actually reads to decide when to surface it. It stays private; claim the listing to see and control it.

  • Problem & pain-point mapping
  • Who we surface it to (audience fit)
  • What it's a strong alternative to
  • Trust & credibility signals

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