AI Native Call Center
Open-source call center where a voice AI answers first and hands off to human agents.
PlatformWebfreeglobal

AI Native Call Center is an open-source, self-hosted call center system where a speech-to-speech AI voice model answers incoming calls by default and transfers to a human agent on a FreeSWITCH queue, with a browser softphone, only when needed. It ships as a single Go binary with a REST API, an embedded React UI, and PostgreSQL storage. It's aimed at businesses that want AI handling routine call volume while keeping a real human queue available for calls that need one.
Categories
Customer SupportVoice AITelephony
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